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Privacy Policy
Updated: January 28, 2025
Friends of Colina de Luz is committed to protecting the privacy of its online users: kids, families, donors, the media, and others. We do not collect personally identifiable information except when it is knowingly provided by such individuals (e.g. via web forms, and chat tools). We do not share voluntarily provided, personally identifiable information or personally identifiable health information for any purpose other than its intended use. The only exception is described under "Donations and Fundraising Events" (below). Friends of Colina de Luz believes that privacy on the web is important, and we encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information. A link to our privacy policy can be found at the bottom of each page of our website. We continuously try to improve the security of our information systems. While we have many security measures to protect electronically transmitted information and frequently review and try to improve the security of our website, we can't guarantee that a third party won't gain access to information provided to this website. This website user privacy rights document describes the information we collect and how we use it.
Information Collection and Use
Web Log File Data
We collect some basic web log file data about website visitors. This information includes domain names, website traffic patterns, and server usage statistics. This information is used for website management and administration and to improve the content and overall performance and user experience on our website.
Data Security
Friends of Colina de Luz makes every reasonable effort to ensure that all transactions that occur on our website are secure. This includes data provided by the user via Online Forms, Newsletter Subscriptions, Cookies, Donation Transactions, and Email Communications. We collect and transmit personally identifiable data with Secure Socket Layer (SSL) 256-bit encryption to protect information you may submit on our website. SSL is the industry standard protocol for encrypted data transfer.
Online Forms
Friends of Colina de Luz provides forms on our website which may request financial or credit card payment information. These online forms are iframed by Stripe.com. We adhere to the requirements of PCI compliance.
Subscription to Newsletter, Press Releases, or Email Communications
If you subscribe to a newsletter, publication, or press release published by Friends of Colina de Luz and distributed via email, we will keep your email address in a private and secure list. Messages sent electronically do not reveal recipients' email addresses or any other personal information. Friends of Colina de Luz will only send messages to individuals who have opted-in to subscribe and who have provided their email address to us directly. We do not use this email address list for any other purpose, and we only add individuals at their request. At any time, you may opt-out by using the unsubscribe link provided on our website and in the publication email, which will remove your information from the distribution list for that publication. To unsubscribe, please email the marketing department.
"Cookies" and How We Use Them
Cookies are packets of information that a website transfers to a user's computer for record-keeping purposes. They are a means of keeping track of users' preferences for content and alerting them to new content areas. The data collected may be used to show relevant Friends of Colina de Luz content on other websites and social media platforms. Additionally, the cookies may be used to share other non-identifiable demographic information as statistics. Most browsers allow you to turn off cookies if you do not want them tracking your preferences. The Friends of Colina de Luz website sets and accesses cookies. They are used only to enhance the usability of the website, improve the user’s access to care, measure marketing performance, and improve the user’s experience. You can still use this website if you turn the cookies off.
Donations and Fundraising Events
When you donate to Friends of Colina de Luz or register for a fundraising event, we may ask you to provide your name, address, telephone number, email address, and credit card number so we can process your donation or event registration, send you a receipt or confirmation, and communicate with you if necessary. If you'd like, you can provide that information another way (by phone or regular mail). When you make a gift on our website, your information goes into a database maintained by Stripe.com. Friends of Colina de Luz may then send you email or mailings about other opportunities to support the organization. You may opt out using any of the opt-out methods, such as check-box opt-outs, included in any fundraising solicitation via email or mail.
Third-Party Service Providers
Friends of Colina de Luz may engage reputable third-party vendors to help us manage our websites and allow us to better service our patients and visitors. Friends of Colina de Luz never shares with third parties any personally identifiable information you provide when making a donation online, except as required by law.
Links To Other Websites
This website has links to other websites we think may be of interest to our visitors. Their purpose is to provide visitors with convenient access to other websites that might interest them. A link to another website does not imply an endorsement of the website's content or services. We are not responsible for the privacy practices of websites not owned by Friends of Colina de Luz. We encourage you to be aware of that when you leave our website and to read privacy statements at any websites that collect personally identifiable data.
Email Communication
Friends of Colina de Luz does not collect your email address unless you voluntarily submit it to us or choose to communicate with us via email.
How We Use the Information
Friends of Colina de Luz uses the information you provide to fulfill your online request, facilitate customer service, and inform you of our programs and events..
It is possible that we could be compelled to disclose personally identifiable user information in response to a search warrant, subpoena, or court order; that can happen to any organization keeping records. Disclosures may also be appropriate to protect our legal rights and the security or integrity of our website, or to avoid liability.
Security
Friends of Colina de Luz stores personally identifiable data with Secure Socket Layer (SSL) encryption to protect credit card and other information you may submit from this website. SSL is the industry-standard security protocol. All offline information is securely stored and is accessible only by authorized Friends of Colina de Luz staff.
Policy Changes
Friends of Colina de Luz necessarily reserves the right to change this policy from time to time, without advance notice. We will promptly post any changes to our privacy policy on all websites owned by Friends of Colina de Luz.
Deletion and Removal of Information
Users may request that their personally identifiable information be removed by contacting us as follows:
- For donation and fundraising requests, please send mail to PO Box 2969, Chula Vista, CA 91912.
Removing a record from our main files does not remove that record from any backup systems. It may take up to six months before all information in a backup record is completely erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same privacy and security protections as our other records.
Questions or Comments?
If you have questions about Friends of Colina de Luz Web User Privacy Policy or would like to request information about information collection and use policies and procedures please contact us via mail at PO Box 2969, Chula Vista, CA 91912.
Terms of Use
Updated: January 28, 2025
Friends of Colina de Luz respects the privacy of its website users. Please refer to the Friends of Colina de Luz Website User Privacy Rights, which explains the users' rights and responsibilities with respect to information that is disclosed or obtained on this website.
Accuracy and Integrity of Information
Although Friends of Colina de Luz attempts to ensure the integrity and accuracy of the website, no guarantees are made as to the correctness or accuracy of the information posted. The site may contain typographical errors, inaccuracies, or other issues, including unauthorized alterations by third parties. If an inaccuracy is discovered, please notify us immediately.
User Conduct
By accessing this website, you agree not to:
- Post material that infringes on the rights of any third party, including intellectual property, privacy, or publicity rights.
- Post unlawful, obscene, defamatory, threatening, or harassing material.
- Engage in activities that disrupt website functionality.
- Use the site for unsolicited advertising or spam.
You Agree That You Will:
- Indemnify Friends of Colina de Luz and any related entities, successors, assigns, or affiliates, including any officers, directors, employees, contractors, or website maintainers (both current and future), against any damages, losses, liabilities, judgments, costs, or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party related to your use of this website or any breach or violation of these terms and conditions.
- Comply with all user responsibilities and obligations as stated in these terms and conditions.
- Comply with all applicable responsibilities and obligations of third-party platforms or services linked to this website, including adhering to their terms and conditions.
Developer and Maintenance Disclaimer
This website was developed and is maintained by third-party developers and maintainers ("Service Providers"). The following disclaimers apply to the Service Providers:
- Service Providers are not liable for any issues related to the website, including but not limited to errors, lack of accessibility, downtime, data breaches, or any other technical or security issues.
- Service Providers make no guarantees of website functionality or uptime and are not obligated to resolve issues or bugs after initial deployment unless explicitly contracted to do so.
- Service Providers do not retain ownership of any part of the website; all rights and ownership are fully transferred to Friends of Colina de Luz.
- Users and visitors agree to indemnify and hold harmless Friends of Colina de Luz and the Service Providers from any claims, damages, or losses arising from misuse or illegal activity involving the website.
Maintenance and Support
Ongoing maintenance and support for this website are not included unless explicitly contracted. Users are encouraged to report issues through appropriate channels, but resolution is not guaranteed without a maintenance agreement.
Links to Third-Party Websites
This website may contain links to external websites. Friends of Colina de Luz and its Service Providers are not responsible for the content, accuracy, or security of these external websites. Links do not constitute endorsements.
Choice of Law and Venue
This agreement is governed by the laws of San Diego County, California, USA. Any legal action must be brought in the courts located in San Diego County, California, USA.
Termination
Friends of Colina de Luz reserves the right to terminate or suspend access to the website at any time for any reason, without prior notice.
Contact Us
If you have any questions about these Terms of Use, please contact:
Friends of Colina de LuzPO Box 2969
Chula Vista, CA 91912